Frequently Asked Questions

How do I pay my Annual Dues?

Please note: As of 2016 the ISRHML Membership Annual Dues process has been upgraded. This information is only relevant to members renewing for 2016 and after.

In order to renew your ISRHML Membership you must first log in to your ISRHML account. Upon logging in go to the Annual Dues Payments page where you can select your membership type. Payments can be made by credit card (PayPal), check or bank transfer.

If you are experiencing any trouble paying your dues, please contact me immediately at smcguire@wsu.edu.

When will I have to renew my Membership?

ISRHML Membership fees are due annually.

Once you have made your first Membership Annual Dues payment* your next membership will be due in exactly 12 months time.

You will be sent a reminder email 1 month prior to your membership expiration with details on how to renew.

*As of 2016 the ISRHML Membership Annual Dues process has been upgraded. This information is only relevant to members renewing for 2016 and after.

If you are experiencing any trouble paying your dues, please contact me immediately at smcguire@wsu.edu.

I am an ISRHML Member but I am not receiving email correspondence

If you are an existing ISRHML Member and are not receiving email correspondence you can update your contact email address on the Edit My Profile page.

If you are unable to log in to the ISRHML web site, please contact Michelle McGuire immediately at smcguire@wsu.edu.

How do I display my profile publicly?

Beginning late 2015 all registered ISRHML Members will have the ability to publish their profile on the Membership Directory.

To publish your profile you will first need to update your details on the Edit My Profile page. Please note you must be registered and logged in to access this page.

Then, tick the checkbox above the Submit button labelled “Display my profile publicly“. Once this option is checked and the Submit button clicked your profile will be visible on the ISRHML web site to all members and non-members.

PayPal says my e-mail address is already associated with another PayPal account OR my credit card details are already associated with another e-mail address.

ISRHML has decided to use PayPal to safely and securely process on-line dues payments – either using your PayPal account or simply using your credit card. In either scenario, you will be required to provide your e-mail address.

Although using PayPal provides a safe and secure platform for our members, this can potentially create the following limitations.

  • If your e-mail address is already associated with a PayPal account you will be required to log in with that e-mail address to complete your payment via PayPal – even if you would rather just pay with your credit card.
  • If your credit card is already associated with a PayPal account you will be required to log in to that associated PayPal account in order to complete your payment – even if you would rather just pay with your credit card.

If you do not know your PayPal login details you can retrieve them using the links below.

Forgotten your Password? https://www.paypal.com/uk/cgi-bin/webscr?cmd=_forgot-password&from=PayPal

Forgotten your Email address? https://www.paypal.com/uk/cgi-bin/webscr?cmd=_email-recovery

No matter what you do, PayPal will not accept your credit card information.

We have had several circumstances in which PayPal simply will not accept a valid credit card number, and we have been unable to satisfactorily trouble shoot these situations. When this occurs, you can either send your dues payment via check directly to the ISRHML secretary/treasurer (Shelley McGuire, 1908 E. D Street, Moscow, ID 83843 USA) or contact her (smcguire@wsu.edu) to make alternative arrangements. For instance, you can pay at an upcoming meeting using check or cash. ISRHML also maintains a merchant account that processes credit cards, so it might be possible for her to take your credit card information directly.

After completing the Annual Dues form and being redirected to PayPal, you are told that Your shopping cart is empty.

It is possible that this error is the result of using an out-dated version of your Internet browser such as Internet Explorer 6 or 7. We recommend using Internet Explorer 9+, Firefox, Safari, or Chrome.

Another possibility is that your browser has Javascript disabled. The ISRHML website requires Javascript to successfully complete your payment.

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